Restore a purchase
Open LIFTR Settings and choose Restore Purchases. Make sure the device is signed into the Apple ID used for the subscription.
Get back to training.
Quick help for the account, workout, data, and subscription issues most likely to interrupt a session.
Manage or cancel
Open the iPhone Settings app, select your Apple ID, choose Subscriptions, then select LIFTR. App Store billing is managed by Apple.
Recover workout data
Sign in with the same LIFTR account and use the sync option in Settings. LIFTR keeps an offline copy and syncs supported account data with Firebase.
Edit or delete a workout
Open History, choose the training day, and use the available edit or delete controls for that workout record.
Delete your account
Open Settings and choose Delete Account. After password reauthentication, LIFTR requests permanent deletion of the Firebase account and saved cloud app data.
Forgot your password
Use the password-reset option on the LIFTR sign-in screen and follow the instructions sent to the email address connected to your account.
Contact support
Email support@tryliftr.com for account, workout-data, subscription, privacy, or product help. Include the email address on your LIFTR account and a brief description of the issue, but never send a password or payment-card information.